Refunds & Returns
All of our products are carefully inspected before they are shipped. Our return policy is 14 days. Unfortunately, we can’t offer you a refund after 14 days of original purchase date. Note: The purchase of a Kandle Class & E-Books are final sale and will not be eligible for a refund and/or return.
To be eligible for a refund , your item must be in its original packaging, unopened, unused and in the same condition that you received it.
To return your product, you should email Info@khousek.co to initiate the process.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you. We will also advise you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 days.
We reserve the right to reject any returns that do not comply with the conditions stated above. Please contact us if you have any questions or problems.
Orders that return to our facilities as being undeliverable as addressed by the carriers will be subject to an automatic refund (less shipping) issued back to the original form of payment within 7 business days of its return.